Service
Code Compliance
How does it work?
Code Compliance is complaint-driven, meaning staff respond to concerns reported by the public. If you believe a property may be violating Borough code, you can:
📞 Call (907) 861-7822 and select Option 4
✉️ Email: code.compliance@matsugov.us
Once a complaint is received:
- A Code Compliance Officer will contact the property owner to explain the issue and offer guidance.
- If a violation is confirmed, the officer will work with the owner to create a reasonable plan to fix it.
- If no action is taken, the Borough may issue a citation, which can lead to court involvement.
What types of violations are investigated?
Common violations include:
-
Junk and trash accumulation
-
Junk or abandoned vehicles
-
Unpermitted development or land use
-
Setback violations
The Code Compliance team also inspects:
-
Conditional Use Permits (CUPs)
-
Multifamily developments
-
Gravel extraction sites
-
Tower installations
-
Other permitted projects to ensure ongoing compliance
What if I receive a notice?
Don’t panic. The goal is to help you fix the issue. Communicate with your assigned Code Compliance Officer; they’re here to assist you. Most problems can be resolved without penalties if you take timely action.
Frequently Asked Questions
Q: Can I report anonymously?
A: Yes, but providing contact info helps staff follow up if needed.
Q: Will I be fined immediately?
A: No. The first step is education and voluntary compliance. Citations are a last resort.
Q: How long do I have to fix a violation?
A: That depends on the issue, but the Borough aims to set reasonable timelines based on the situation.
Q: What if I disagree with the violation?
A: Talk to your Code Compliance Officer. They can explain the code and help clarify your options.
Contact
📍 Development Services Division
📞 (907) 861-7822 (Option 4)
✉️ code.compliance@matsugov.us