Talkeetna Sewer and Water
The Talkeetna Sewer & Water System, the only utility owned by the Mat-Su Borough, was built in the late 1980s after significant flooding of the Talkeetna and Susitna Rivers damaged personal wells and septic systems in Talkeetna proper. The system includes water treatment, water distribution, wastewater collection, and wastewater treatment.
Water is supplied by two groundwater wells that are treated to remove arsenic, manganese, and iron. The water is disinfected utilizing chlorine prior to entering the distribution system. The water distribution system is approximately 5 miles, or 26,000 linear feet, of ductile iron pipe and supplies safe, reliable drinking water to approximately 215 commercial and residential taps.
The wastewater gravity collection system is approximately 23,000 linear feet in length and utilizes three lift stations to transport sewage to the wastewater treatment plant. Treatment processes include anaerobic digestion, waste stabilization, disinfection, aeration, and de-chlorination to remove solids and pathogens prior to discharge into the Talkeetna River. Wastewater treatment is only performed during the months of April through October. From November through March, winter conditions prevent treatment so wastewater is stored until treatment can resume.
The Mat-Su Borough is continually assessing the utility's infrastructure to ensure services are reliably provided to customers with minimal disruption. To find out more about current projects to improve or repair infrastructure, check out the Infrastructure Improvements tab.
Recurring Fees
| Service | Fee Per Month |
|---|---|
| Residential Water | $78.00 |
| Commercial Water (up to 8,000 Gallons) | $87.50 |
| Commercial Water (every additional 1,000 gallons) | $11.00 |
| Interrupted Service | $41.25 |
| Residential Sewer | $60.00 |
| Commercial Sewer | $114.00 |
Non-Recurring Fees
| Service | Fee |
|---|---|
| Utility Service Application | $385.00 |
| Stub Out Connection Permit | $94.00 |
| Mainline Connection Permit | $282.00 |
| Water Turn On/Off* | $72.00 |
| Service Call Out* | $72.00 |
| Unauthorized On/Off | $99.49 |
| Returned Check | $30.00 |
| Late Payment | $12.50 |
| Disconnect Notice | $31.50 |
Additional services and fees are listed in the Talkeetna Sewer & Water Service Rules and Regulations.
*Service requests outside of normal business hours will be subject to double the listed rate.
Billing Cycles
Bills will be mailed on a monthly basis, typically at the start of every month, to the address listed on the Utility Service Application on file. Failure to receive a bill will not relieve the customer of the responsibility to pay for services received.
Customers will be billed by the Utility at intervals approximating 30 days. Meter reading will be performed the first of every month and bills will be prepared, utilizing a cycle billing, based on the meter reading. Billings for service of less than thirty days shall be pro-rated on the basis of the number of days that month from the day of connection (turn on).
Apply for Service
Contact Talkeetna Sewer and Water
Each property will have to be reviewed for specific availability.
Complete all Required Permits and Applications
Properties not connected to the system will be required to submit additional permits; minimally a Stub Out Connection Permit or a Mainline Connection Permit.
Submit All Paperwork
To obtain service at a property already connected to the system, submit a completed Application for Utility Service for review. DO NOT submit application fees until after you have received confirmation from Talkeetna Sewer & Water that the form is complete.
Pay Application Fees
Submit Application
Pay Bill Online (ACH)
Note:
You may pay for this service online by eCheck. There is a $1 transaction fee.
Find Account Number
The account number is located in the lower left corner of your bill. Please include your full account number (TA0XXX-XXX) for all payment methods.
eCheck Account & Routing Number - you MUST enter your full account number or your payment may be rejected and subject to NSF fees.
Pay Bill Online (Card)
Find Account Number
The account number is located in the lower left corner of your bill. Please include your full account number (TA0XXX-XXX) for all payment methods.
Go to the payment portal
Go to the Talkeetna Utility Billing Page
Pay Bill by Mail
Find Account Number
The account number is located in the lower left corner of your bill. Please include your full account number (TA0XXX-XXX) for all payment methods.
Send the Check
Address the check to
Matanuska-Susitna Borough Finance,
350 E Dahlia Avenue, Palmer, AK 99645
Pay Bill In Person
Find Account Number
The account number is located in the lower left corner of your bill. Please include your full account number (TA0XXX-XXX) for all payment methods.
Go to the DSJ Building
Go to the Main Borough Building located at 350 E Dahlia Avenue, Palmer, AK 99645.
Speak to the front desk in the Main Lobby
Once you get here, enter through the main entrance into the main lobby and speak to the front desk. Let them know why you're here and they will help you from there
Pay Bill with Bank Bill Pay
Find Account Number
The account number is located in the lower left corner of your bill. Please include your full account number (TA0XXX-XXX) for all payment methods.
Contact your bank to set up
Check payments issued by your bank need to be requested typically two weeks prior to the due date in order to be received on time.
- Report Emergency Issues
Primary Contact
Talkeetna Utilities Office