Org Unit

EOC Telecoms

A Division of Emergency Management, the Emergency Telecommunications branch of DES is the implementation and maintenance working arm of our communications system. Our communication technicians are constantly monitoring, improving, trouble shooting and building our day to day and disaster communications technology and systems. Communication responsibilities include responder alert system paging, radio communications, radio maintenance and programming, state interoperability, dispatch radio support, Animal Care, Solid Waste, repeater site operations, disaster communication response, and integrating emerging technologies. Resources of Telecom include over 1000 radios, 12 operating telecommunication sites, 3 field deployable command units, 1 portable communications tower, and 1 Emergency Management Field Command vehicle. This mobile command post is capable of emergency 911 call delivery and managing large incidents. Over the course of the last 5 years, this group of professionals has increased the number of communications sites owned and maintained by the Borough, eliminating many costly repeater site contracts, and has made steady progress towards a more powerful and more resilient communications system, to deliver these services to our main customers, local FSA’s and EMS, both internally to the MSB and partnering agencies. In short, this division is responsible for keeping all of the radios, communications capabilities and equipment used by DES in a safe, operating condition, 24 hours a day, seven days a week.

Our Telecommunications team is led by our communications specialist, Zack McRae, who is assisted by one other full time employee and 2 part time employees. These personnel meld together many technologies including hardware, software and information technology (IT) skills to provide our responders with a robust and dependable communications network. Communications is an essential function of emergency communications, especially in an area as vast as the Mat-Su.

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