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MSB Employee Benefit: Transcarent Overview

Meet Transcarent

Transcarent is a healthcare support service included with your medical plan that helps you find high-quality care, connect with healthcare experts, and navigate complex medical needs at a lower cost than traditional health insurance. Their goal is to make getting care easier, more convenient, and less stressful while helping you make informed healthcare decisions.

Through Transcarent, you have access to:

• Virtual Primary Care – Convenient online access to primary care providers for routine care, prescriptions, preventive services, and ongoing health support.

• Surgery Care – Guidance and support when considering or planning a surgery, including access to high-quality providers and assistance throughout the process.

• Cancer Care (Oncology) – Personalized support from oncology experts who can help you understand your diagnosis, explore treatment options, and coordinate care.

As a self-funded health plan, we are committed to helping members receive high-quality care while managing healthcare costs responsibly. Transcarent provides personalized support, provider recommendations, and cost information to help you make informed decisions about planned surgeries. You are not required to have your surgery through Transcarent, but you must contact them before scheduling any non-urgent surgical procedure to review your options. Members who do not contact Transcarent prior to a non-urgent surgery will incur a $200 penalty.